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| Employees|Frequently Asked Questions |
Learn How Your EAP Can Help You and Your Family |
Why offer an EAP?
How can EAS help me?
Do I have a choice in the EAP referral?
When should I use the EAP?
How much does the EAP cost?
How do I get in touch with EAP?
Reasons I should call my EAP
Is the EAP confidential?
Could contacting the EAP negatively affect my job and future promotions? |
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Why offer an EAP?
It’s simple. Your company considers you their most valuable asset. They understand that personal problems can prevent all of us from effectively reaching our goals. That’s why the availability of an EAP is such a valuable benefit. It provides you with assistance to explore and resolve problems at work or home.
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How can EAS help me?
EAS’ compassionate and knowledgeable counselors can help:
- By working with you to understand and clarify your needs.
- By referring you to qualified professionals and helpful resources.
- By following-up to see if you have received the help you needed.
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Do I have a choice in the EAP referral?
Of course. The choice always rests with you. In many cases, EAS counselors will offer you more than one referral option and several resources to address your specific issues.
EAS can help with a variety of issues such as:
- Relationships (marriage, family, friend, co-worker)
- Addictions (alcohol, drugs, food, gambling)
- Depression and Anxiety
- Job/Career
- Parenting
- Life-style Issues
- Grief and Loss
- Stressors (legal, financial, health)
- Transition to Retirement
- Elder Care
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When should I use the EAP?
- When family, friends or even co-workers tell you you’re not acting like yourself.
- When you want to talk to a co-worker, spouse or friend about a problem, but aren’t sure how.
- When you know there is a problem, but don’t know what to do about it.
- When you find yourself constantly worrying about a problem.
- When a problem causes you to be frequently ill and/or feel exhausted
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How much does the EAP cost?
EAP services are free to you and your immediate family. The EAP is part of your employee benefit package provided by your company. If a referral is made to a service which requires you to pay a fee, you will be informed of the cost involved.
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How do I get in touch with EAP?
It’s easy. Just call our confidential help line:
(239) 435-0400 to set up an appointment or (239) 774-3927 for emergencies. You can also contact us via e-mail here*
* e-mails will be responded to during regular business hours Monday – Friday and should not be relied upon for emergency or urgent clinical needs.
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Reasons I should call my EAP:
- To get help with personal and professional problems.
- When getting help may help you keep your job.
- Because you can trust EAS to keep your problems confidential. Your job will not be jeopardized.
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Is the EAP confidential?
Absolutely. Your supervisor, employer and your family will not know you have contacted EAS. This type of professional care is strictly confidential. Information about your contact with the EAP will be released only upon your written consent.
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Could contacting the EAP negatively affect my job and future promotions?
Never. The purpose of the EAP is to help you resolve problems that may be interfering with your ability to perform your job in the best way possible. The goal is to avoid letting problems affect your job performance and future promotions.
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